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The Crm Handbook

CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to mak

ISBN10 : 0201730626 , ISBN13 : 9780201730623

Page Number : 307

Universal Design

Universal Design is written primarily for architects and interior designers and offers a sensible approach to the accomodation demands of the Americans with Disabilities Act (ADA).

ISBN10 : 0912045868 , ISBN13 : 9780912045863

Page Number : 325